The digital-first system being used by the Landlord and Tenant Board has a tenant rights group and renters in Northumberland upset.
The show:
The full interview with bonus material;
If you got an eviction notice, had trouble paying your rent, or the landlord was not fixing a tap in the kitchen, you could go to the Landlord and Tenant Board for a hearing. This is a tribunal meant to resolve these kinds of disputes.
During the pandemic, the board began holding hearings online. Then, last spring, the board decided it would not go back to in-person hearings. Instead, it would remain digital.
Jordan Tilley, a paralegal with the Northumberland Community Legal Centre, is one of many of those who represent tenants in these hearings. He and many of his colleagues across the province are finding the digital-first system is not working. It impacts many renters in Northumberland, including seniors, the disabled, and those who cannot afford the technology. After the interview, the Ontario government announced on November 24 that it is spending $1.4 million to improve the system. If you are a landlord or a tenant, you will want to hear what he says.
Originally aired: November 25, 2022
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