The show:
The full interview with bonus material:
If you go into many retail outlets or any place that provides customer service, you will see signs warning people about rude behaviour. It appears some people forget their manners.
At a recent Cramahe Township council meeting, staff and politicians grappled with bad behaviour. It is one of a host of municipalities struggling to set boundaries for interactions between the community and the people who serve it.
Council introduced a public conduct policy at the behest of the Ontario Ombudsman. This set off a community-wide debate about the relationship between staff, politicians, and the public regarding in-person contact, email, and other interactions, stretching even to social media platforms.
In this interview, Mayor Mandy Martin will explain the policy and the intent behind it.
Originally aired: July 19, 2024
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